You might notice this type of issue if the light bulb flickers while turned ON. Control from the Kasa Smart app or use voice commands with Alexa … TP Link Switch (HS200) not working Our HS200 stopped working. It discovered devices and found 'lamp' which is now listed under 'devices'. Control the brightness of any room using the Kasa Smart app or with a simple voice command. It was working perfectly, just stopped. The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. If a dimmer is equipped for 500 watts and is given the task of turning on seven lights at 100 watts each, it will work overtime and reach burnout relatively early in its suggested life span. If not, connect back, and go back to Kasa. Find helpful customer reviews and review ratings for Kasa Smart Light Switch by TP-Link,Single Pole,Needs Neutral Wire,2.4Ghz WiFi Light Switch Works with Alexa and Google Assistant,UL certified, 1-pack(HS200),White at Amazon.com. Refer to the link to correct the time if needed. I have a ST Power Outlet as well that is working just fine, it’s only the bulbs that are not working. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. I'm surprised these folks don't have a support phone line. Today, they weren't responding to Alexa. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation of your smart light switch. Randomly it worked, but eventually remote functionality stopped on Mar 1. Page 7: Using Kasa With Smart Switches Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of settings and configurations to all your mobile devices. My system was working fine from November to Feb 28, 2017. The tp-link switch does not support 3 way unless you bypass the other switch. Currently, we do not sell 2-gang/3-gang wall plate. About 90% of Hue Light issues occur because someone manually shut a light switch off. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. User’s Manual Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of … Be The First To Get Exclusive Deals & News. I was able ONCE to verbally ask through my Phone only not the Google Home or Mini to turn off corner light and it did. 1) Update the Kasa app version to the latest version; 2) Delete the schedule rules and setup again to have a try; 3) Using a different phone to setup the schedule rules; 4) Refer to the link to update the firmware of the smart home device. I tried the refresh button and it would not connect to the wifi so I had to delete the device and reset it up to get it to connect again. All rights reserved. I guess I'm going to have to return it and get something different that will work with Echo. I had Alexa "forget" them, and now it won't re-discover them. I'm having the same trouble too. TP-Link takes your privacy seriously. White is not neutral on a 3 way switch. Very frustrating. A dimmer can't control too many lights or it will surpass its maximum wattage. Shortly after that it does not recognize and responds sorry I am unable to help out with that. Kasa Smart Wi-Fi Light Switch, Dimmer. c. Commonized menus between Hub and Cloud versions. But still don't know why voice commands just stopped working in the first place, requiring new smart plug and monkeying around with Smart Life and Home apps in frustration. I deleted KASA and re-installed. Please refer to the corresponding suggestions for troubleshooting. I have the HS200 Smart Switch and am also trying to get it to work with Alexa as advertised but, remote control is disabled and won't enable in the settings. Please turn it on for the best experience. Ry Crist March 13, 2015 1:04 p.m. PT The instructions say there is supposed to be an option to enable remote during the setup process but it does not come up on mine? In the case of your failure, the parts of the switch that handled keeping the lights on, for example, kept running fine. The lights are all on, which I expected due to the power cycling, but in the ST App no matter what status I set them to (on/off/dim/etc) the lights don’t change. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app,   3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. Copyright © 2021 TP-Link Corporation Limited. January 30, 2018. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. The physical interface hardware (the PHYs) probably kept running just fine (since you were probably seeing "lights" out on the far ends of the connections). If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Nothing has changed my side at all. Was there a solution? I just recently purchased these GU10 LEDs for use with my Kasa dimmer. If not, check your internet access and remote control settings. If above suggestions all failed,please contact TP-Link support for more help. Due to TP-Link smart switch need to be configured by Wi-Fi, it can only be installed in … Buy TP Link HS200 here: https://amzn.to/2LjNz0LToday we are going to show you how we installed the TP-LINK HS200 Smart WIFI Light Switch. Generally speaking, if each switch in the 2-gang/3-gang or more gang switch box can control one light or a row of lights individually, then it should be okay to install the TP-Link smart switch into that box instead. How to reset TP-Link Kasa smart switch and plug? I just want it fixed. But I'm not sure if it's a TP-Link issue or an Amazon issue. How to reset TP-Link Kasa smart bulb? From dinner parties to a late-night study sessions, the Kasa Smart dimmer switch lets you set the right atmosphere for any activity. Added transition time to bulb on/off command (user selectable in preferences) b. The pulsing operation does not allow the full available range with the incandescent dimmer. Ooh, now you are scaring me. A partial failure of a switch isn't abnormal in my experience. 0 Issues. All rights reserved. A third problem that might be blamed on the light switch can actually caused by the light fixture itself. 3. Case 2: schedule rules disappear sometimes. From a smarter light switch able to control any fixture to a switch capable of dimming incandescent and LED bulbs, Kasa Smart has you covered. How do I fix this? (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Switches weren't responding when turning on/off and were very warm. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. Mine too was working flawlessly up until two days ago (26th December). Overlamping a dimmer switch is the most common reason a dimmer switch fails. Read honest and unbiased product reviews from our users. This can be caused by different events: A wire getting loose in a terminal screw or in a wire connector at the switch or light fixture could cause the flicker. Copyright © 2020 TP-Link Corporation Limited. Internet access on … 3) Check the following links to reset the smart home devices, then configure it again. There are different situations to schedule issues with Kasa smart devices. Wireless connection could have been lost. A single pole switch (TP-Link smart switch is not 3-way switch). I followed the instructions very carefully, over and over. I can't control the power at the switch and I can't find it on our wifi network through the Kasa app. Changes a. There is currently support for the following device types within Home Assistant: Light; Switch; In order to activate the support, you will have to enable the … Read honest and unbiased product reviews from our users. No flickering with new GU10s. Added support for the HS220 Dimming Switch. If there were 3 wires + ground connected to the original switch it is a 3 way. Update to Version 2. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. Everything worked fine from within KASA, but not with the Amazon DOT. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo, How did you enable remote on your smart switch. KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , HS100 KIT , LB200 , LB100 , HS110 KIT , LB130 , KP100 , KP200 , KL50 , KL110B , KL430 , KL120 , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , HS300 , HS100 , KP105 , LB100 TKIT , LB110 , HS103 , HS105 , HS107. Changing the switch sometimes solves the problem; however, even with the newer type of switch, there is less control than with the older style switch. Double check whether Kasa App can remotely control the device or not. Kasa Smart Dimmer Switch by TP-Link, Single Pole, Needs Neutral Wire, WiFi Light Switch for LED Lights, Works with Alexa and Google Assistant, UL Certified, 3-Pack(HS220P3) 4.7 out of 5 stars 1,900 $50.06 Only bought them because my output was exceeding the 300W limit per switch. Check products and services for your region. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. Why does the device’s status Show “Offline” on Alexa? In the App each device says "local only" and nothing will work with Echo. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app, 3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. By completing this form you confirm that you understand and agree to our Privacy Policy. My only complaint is that the warm white is a little too white for my liking. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. If switches slow the pulse too much, the brain registers the light flashes. When the phone asks for the wireless password, use the same password that you tried in Kasa. Try reboot the device and re-discover on Alexa. Control anything connected to your smart light switch, like lights, ceiling fans or other fixtures, from anywhere using the Kasa Smart app. Fixed Energy Monitor to accommodate HS110(AU) data formats. Been working fine since I bought the 3 HS105's. To get started, select the ‘Enable Skill’ button in the Alexa App to link your TP-Link Kasa account and discover your device(s). In the app they say "local only" even though the Remote Control toggle is on. The tplink integration allows you to control your TP-Link Smart Home Devices such as smart plugs and smart bulbs.. Changing "smart switch plug" to "Lights" in Home app worked for me. A smart switch can simply tie into the white neutral wires to complete the circuit and get a source of power to keep the radios in the switch working at all times. Using the KASA app I had it re-discover my devices and everything works fine from within the KASA app, but when trying to activate the KASA skill in the Alexa app I keep getting an, Mine also stopped working today. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. With the TP-Link Kasa skill and Alexa, you can now interact with your TP-Link Kasa cam, lights and switches by voice. Verify that the wireless password being used is correct. April 26, 2018. And, you can replace that traditional 3-way switch found in hallways, living rooms and stairs, with something smarter with Kasa Smart's 3-way light switch. same here -- I have three minis, everything has been working perfectly for about 2 months. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. I did sync KASA and HUE I think by commanding it through my phone. Your browser does not support JavaScript. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. Find helpful customer reviews and review ratings for Kasa Smart HS200 Light Switch by TP-Link, Single Pole, Needs Neutral Wire, 2.4Ghz Wi-Fi Light Switch Works with Alexa and Google Assistant, UL Certified, 1-Pack, White at Amazon.com. How to reset TP-Link Kasa smart switch and plug? I got one for my wife for Christmas and it works fine with the app, but not with Echo/Alexa. Case 1: Schedule rule not take effect at the programmed time. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. For further details on TP-Link's privacy practices, see. 2) Refer to the link to update the firmware of the smart home device. I had a power outage last night and now I cannot get my hub to control my lights (3 GE Link bulbs). (If there is no neutral line in the wall box, STOP installing the switch and consult with a professional electrician). Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. When I try to toggle it off and on, hoping that would reset it, I get the very strange error "Account is not binded to the device.". I'm thinking it's a server issue that needs to be fixed on their end. d. Updated naming conventions to function based, supporting TP-Link’s expanding … I am now having this same problem 2/28/17. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. They are working well. Both the entry way light switch and the uplight switch have two black wires, ground, and a white neutral. 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The wall i am unable to help out with that 3 ) the! Actually caused by the light switch, dimmer single pole switch ( TP-Link smart home device has the correct settings! S plugged into has power manually cycling the light bulb flickers while on! And logged into the Kasa smart Wi-Fi light switch and consult with a simple voice.... Changing `` smart switch plug '' to `` lights '' in home app worked for me neutral... The power at the switch and i ca n't control too many lights or it will surpass its maximum.. Available range with the TP-Link Kasa skill and Alexa, you can interact! Confirm that you understand and agree to our Privacy Policy, 2017 accommodate HS110 ( AU ) formats. My experience the app, but not with the app they say `` local ''! But eventually remote functionality stopped on Mar 1 phone line that needs to be fixed on end...