Any returns that have not been authorised in this way may take longer to process. Have read a few threads but they so seem confusing especially when they are in answer to another persons complaint of having to refund. ‎04-29-2018 02:56 PM, on on Sellers will also be able to issue a partial refund for all returns where the item is returned used or damaged in select categories, including Business & Industrial, Parts & Accessories, Collectibles & Art, Cameras & Photo, Medical, Mobility & Disability Equipment, Home Improvement, Furniture, Musical Instruments & Gear, and Yard, Garden & Outdoor. Some categories are exempt from offering returns to receive Top Rated Plus discounts. We recommend that you begin changing your returns policies now. Either ebay has finally banned him after 32 feedbacks or he has decided that every item he bought on ebay was faulty and quit ebay. View cart for details. Don't let the horror stories deter you from selling in good faith. 09:12 AM. "No returns" should not be confused with "No Refunds". Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. ‎01-06-2016 Jordan. Accidentally accepted a return. However, we encourage you to consider accepting remorse returns as part of your business practice. For example, you can choose to offer free returns domestically, and in the same listing, offer paid returns to international buyers. You will no longer have the ability to charge upfront restocking fees. See all 2 brand new listings. I want to open a returns process that will be acceptable. Jeux vidéo - Achetez une variété de produits à prix abordables sur eBay. on They're also a major consideration for buyers when they choose where to purchase online. Chances are: you will get an honest buyer. Starting in May 2018, we will streamline our returns policy options. You can contest it, but it's risky unless your evidence is watertight, due to there being such a low threshold for 'cases closed without seller resolution' before eBay might start restricting your account (2 cases, or 0.3% in any evaluation period). At that time, we will close the return with no impact to seller performance. – No returns accepted – 30-day buyer-paid returns – 30-day free returns – 60-day buyer-paid returns – 60-day free returns. If he was indeed banned, where is my money back, ebay? 11:15 AM, on You can check the listing by selecting the item in your Purchase history - opens in new window or tab. unit sales are about 3x as much on Amazon as ebay (Its easier to sell cheaper things there) On ebay, I get maybe 1 return for every 100 orders (even though I say "no returns") Restocking fees will no longer be a return option. Returns are a regular occurrence in retail and commerce. Can I still choose to not accept returns? As I understand from this this board, the buyer just goes thru eBay for not as described and they automatically get their money back with postage even if the seller rejects their request. While I don't disagree that it is one reason for less buyers it's not what I'm hearing at my local. Press J to jump to the feed. Achetez et vendez des produits électroniques, voitures, vêtements, pièces de collection, articles de sport, appareils photo numériques, articles pour bébés, bons d'achat et de nombreux autres objets sur eBay, la plus grande place de marché en ligne au monde So it works for me. 10:53 PM, When it comes to clothes and buyers who falsely claim Not as Described, (ie purchase, wear and then try to return)  I think the only water tight way to protect yourself is to, a) purchase tags that attach to the clothes so that they cannot be worn unless the safety tag is removed (extremely costly and time consuming), b) take extra photos inside and out of the clothing, up close etc and keep them on your computer (time consuming in a way but not costly like safety tags), on eBay have announced that returns policy changes will kick in from the 1st of August 2018. Some sellers must be hitting their heads against a brick wall dealing with these issues. In this case its up to you if/not you will accept returns and if/not you pay for the return postage. Current exceptions will continue to apply. Some category exceptions apply. You will be required to offer 30-day returns in the following categories to be eligible to receive Top Rated Plus discounts: You will be required to offer 14-day free returns in Products in Collectibles & Art categories to be eligible to receive Top Rated Plus discounts. If I offer more generous returns, won't my return rate increase? (Though it's not going to be relevant to many sellers, I'm watching the EU with particular interest, as they're talking about introducing a 2-year return guarantee for all consumers in the EU, whereby the buyer will not have to prove the item was faulty on receipt.... Gawd knows what they're thinking, but at least eBay's timeframe is more reasonable - there are not many instances these days where you can say eBay is 'more reasonable' ). Whatever you decide your policy is, it needs to be clearly specified in your listings. Removal of the field will simplify returns for buyers. Our research shows that a generous free returns policy can result in fewer item "significantly not as described" return requests. I don't know if Ebay would be allowed by the law to deny private sellers their right to "no returns accepted" but it seems to me that, if the law would have allowed it, it would have happened by now. • No returns, but backed by eBay Money back guarantee eBay Money back guarantee; OG ALL will be included. Sellers will also be able to issue a partial refund for all returns where the item is returned used or damaged in select categories, including Business & Industrial, Parts & Accessories, Collectibles & Art, Cameras & Photo, Medical, Mobility & Disability Equipment, Home Improvement, Furniture, Musical Instruments & Gear, and Yard, and Garden & Outdoor. ‎01-05-2016 No. Starting June 1, 2018, when you offer free returns, you’ll have greater control to manage your business, and … Yes. How can I make sure my buyer receives a Return Merchandise Authorization (RMA) number before they send the item back to me? Yes. Does this change apply to all categories? {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. You will also have the flexibility to set different return policies for domestic and international returns. MPN. 2 min article; Returning Items. It's true that some buyers will abuse the system, so these days I advise anyone wanting to sell here to be aware of (and prepared for) that possibility (at the moment I still call it a possibility, so it has not yet graduated to a probability ), and thankfully, there are still honest buyers out there who accept that their reasons for wishing to return an item are 'change of mind' and use the request system correctly. This is just another way of them screwing sellings and absolving themselves of any responsibility. 30-day free returns is a retail returns standard and a buyer expectation. Our simplified return policy options will help drive a retail-standard returns experience for buyers and may boost your sales. Ebay is useless in this regard. Buyers can refer to eBay returns to learn about eBay return policies. You are not required to accept returns for "change of mind" (or remorse). Yes. As for advice, the best long-term strategy is probably as telegraph says. I sell books and I am not a library so I have a no returns policy and it works. If you have a no returns policy, the buyer is still able to send a request to return an item by selecting one of the change of mind reasons, but the seller has the option to deny the request. If a buyer asks for something different or extra, or if we identify a buyer who frequently returns items, we’ll step in and protect you. Their sellers' guide to returns links all over the place to thousands of words of explanations, and updates in 2018 have changed a lot. This is the loophole. 10:22 AM. I just sold a pair of ‘pre owned shoes from 2003’ and the buyer demanded a return as they were not in good condition. We're reducing the number of returns policies options. Our simplified returns policies options may also contribute to higher conversion for sellers. After 8 days have lapsed, the return will be automatically accepted and a … on Clearly listed as a 15 year old pair of pre owned shoes, with 5 high def pics. Economisez avec notre option de livraison gratuite. There are several ways you can send an item back to the seller. Can someone please explain how you can have this when EBay appear to just do as they please. When sellers on eBay indicate "no returns", in reality what they are saying is "I don't want the item back, so eBay can just go ahead and refund your money from my account if you aren't happy". We are reducing returns options to create a retail-standard returns experience, which helps boost buyer confidence and may lift conversion. Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description. ‎01-05-2016 Starting June 1, 2018, Top Rated Sellers will be required to offer 30-day free returns to be eligible to receive Top Rated Plus benefits. Hope this doesn't sound duh!. As a reminder, partial refunds cannot be issued to cover the cost of return shipping on free returns. "Important: Even if you specify "no returns accepted," under the eBay Money Back Guarantee the buyer can still return an item if it doesn't match the listing description. Thankfully, dishonest buyers are in the very small minority at the bottom of the barrel. Sellers will need to update their listings to meet the new 30-day free returns requirement by June 1, 2018 to ensure that they continue to be eligible to receive the Top Rated Plus discount and badge benefits. Press question mark to learn the rest of the keyboard shortcuts. If no action is taken, eBay will automatically issue the refund two business days after the tracking number shows a confirmed delivery status. Yes. We will expand this exception to include the following categories: Learn more about Top Rated Plus benefits. Something went wrong. See details - Nike Air Jordan 13 XIII Retro He Got Game Black White Red HGG Size 14 414571-104. You will be guided to bulk edit and relist tools to help you make the changes. Yes. You can decide to offer a RMA number by checking the appropriate box in your Return Preferences page. We’re here to give you a quick overview of how everything works so you can spend more time selling and less reading about policy. eBay's policy for sellers is simple. Will the change apply to used and refurbished items as well? ! You are not required to offer free returns in some existing categories to receive Top Rated Plus discounts. Technically, you're not able to reject a not as described request. The clever fraudster promptly opened a Not As Described case saying that the stopper on the bottle could not be pulled out. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you accept returns, you're obliged to accept them for any (change of mind) reason, as long as the buyer meets the conditions you've set out (eg time limits, condition requirements etc). on Streamlined return policy options, and 30-day free returns requirement for Top Rated Plus benefits. Ebay say this is because they dont know the condition of the item as they never have it in their hand to see it, which is rubbish of course, they have access to the listing and all the photos, and could make a ruling. It is a big one. r/Ebay: /r/Ebay The unofficial ebay subreddit. PLEASE READ THE RULES IN THE SIDEBAR BEFORE POSTING! Did eBay removed the "Return Not Accept"? 09:22 AM. on on 12:08 PM. ‎04-29-2018 If the seller doesn't accept the return (regardless of their return policy) and the buyer asks eBay to step in and help, eBay will automatically close the case in the buyers favour, refund them from your PayPal and let them keep the item. Starting in August 2018, listings that you have not updated to one of the new returns policy options, including Good ‘Til Cancelled, will automatically be updated for you. To qualify for Top Rated Plus benefits, we recommend you update your returns policies now to offer free returns so that you can meet the free 30-day free returns criterion, which goes into effect June 1, 2018. Buyers' expectations are continuously evolving and we strive to deliver a returns experience that is consistent and competitive with the changing marketplace. He said he did not want to use force. If you no longer want an item, you'll be able to see in the listing if the seller offers returns, how long you have to request a return, and any other conditions. You will, however, have the ability to handle a replacement or exchange while processing your return as usual. Appeal eBay's decision about a return or missing item for buyers. I get around a fair bit in a day's work and I am shamed to hear, especially from a certain age group, not the young by the way, that all you have  to do is to say to eBay Not as Described and they get their money back even if they have worn the item etc. If you don’t agree with our decision after we stepped in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case closing. Ebay sided with him and gave me a defect. Please specify your return policy details. Visitez eBay pour une grande sélection de moteur opel corsa 1.2. eBay Top Rated Sellers earn those benefits by offering an elevated experience to their buyers. Just want to know the basics. We are also giving listings with free returns policies greater visibility if buyers filter search results by returns policy, which can increase your chances of making a sale. 11:51 AM. ‎01-05-2016 By offering free returns, you'll have the flexibility to set your shipping and returns policies. In fact, it could hurt you much worse than having a return policy of at least 14 days. ‎01-05-2016 12:22 PM. I recently sold a pair of shoes on ebay for $428, I put that I do not accept returns in the listing, well the buyer claimed they were fake and opened up a return case. 09:30 AM. No returns accepted; 30-day buyer-paid returns; 30-day free returns; 60-day buyer-paid returns; 60-day free returns; Restocking fees will no longer be a return option. How can buyers learn about eBay return policies? Even if you specify "no returns accepted", under the eBay Money Back Guarantee the buyer can still return an item if it doesn't match the listing description. ‎01-05-2016 The following categories continue to have the option of 14-day returns: Collectibles & Art, Cameras & Photo and Medical, Mobility & Disability Equipment. Appeal eBay's decision about a return or missing item for buyers. When you sell on eBay, you need to state whether you accept returns or not, and if so, under what conditions. Achetez en toute sécurité et au meilleur prix sur eBay, la livraison est rapide. A positive reply. Starting June 1, 2018, when you offer free returns, you’ll have greater control to manage your business, and you can decide to issue partial refunds to buyers. 04:12 PM. User account menu • Accidentally accepted a return. All returns MUST have an eBay return request accepted online prior to being sent back to us. The change applies to all item conditions. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ‎01-05-2016 Yes, some buyers will buy something like a dress to wear to an event, then afterwards when they have no further use for it, they try to claim not as described so they can get their money back. Your "no returns" policy is worthless. However, there are exceptions in select categories. For example, you might assert who pays for return shipping or that you’re willing to accept returns for a specific period of time after a sale. ‎01-05-2016 ‎01-05-2016 Hi I´m a business seller. on Can I charge a restocking fee if I offer free returns? In these cases ebay will enforce their returns policy and in this case if you want your item back the seller must pay for the return postage costs or simply refund without item return. Copyright © 1995-2021 eBay Inc. All Rights Reserved. If you decline the return or return shipping, eBay … 03:51 PM. Starting June 1, 2018, when you offer free returns, you'll have greater control to manage your business, and you can decide to issue partial refunds to buyers. Turn on suggestions. That is as opposed to something being wrong with the item like not as decsribed or dead on arrival etc. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. eBay Return Policy Restrictions Take Effect Tuesday: by: thebobman : Thu May 17 00:13:25 2018: I sell on both ebay and Amazon. Will those continue to apply? Product Identifiers. Ha. If you don't agree with our decision after we've been asked to step in to help resolve an issue between you and a seller, you can appeal by providing new information within 30 days of the case being closed. Members helping members. Revenue is close on both. People here barely talk about the smooth transactions which all go unnoticed. Sorry guys but I feel a little confused about having a No Returns Policy. Will eBay help me make changes to my listings? I decided that it was not worth paying the return postage back from the US for a $50 item. Learn more about what the eBay Money Back Guarantee means to sellers." If the seller doesn't accept the return (regardless of their return policy) and the buyer asks eBay to step in and help, eBay will automatically close the case in the buyers favour, refund them from your PayPal and let them keep the item. Once a book slipped through with some pages not present, he sent photos and I refunded him, that buyer went on to place a large order with me and gave positive feedback as a result. In most circumstances you can return it even if the seller's returns policy says they don't accept returns. Watch. I pointed out that one of the pictures had the stopper out. So fraudster kept the item and got a full refund including postage and I got a defect for the pleasure of knowing him.Today I checked his account, "No longer a registered user" was displayed. Because we are standardizing returns, we will remove the "additional return policy details" field that some sellers may use to detail their returns policies. Achetez en toute sécurité et au meilleur prix sur eBay, la livraison est rapide. Thanks Clarry, that does make things clear for me. When you offer 30-day free returns, you’re offering a superior retail returns experience. Sold by lxhabits 98.8% Positive feedback Contact seller. Do I have to offer free returns for all of my listings to receive discounts and Top Rated Plus benefits? 30-day free returns are required for all categories to be eligible for the Top Rated Plus seal. ‎01-05-2016 Brand. yes what does No Returns Accepted mean for the buyer on ebay does this mean that after they recive the itim thay was sold and decied thay don't want it thay can't return it our what does it really mean for the seller Can I continue to offer replacements and exchanges? Certain product categories have unique retail standards and sellers of those products will be able to offer variations on the updated returns policy options. on ‎01-05-2016 I am unable to find it as I want to use "Return not accept" as many of my items are easy copyable and because eBay changed from 7 days to 30 days which is not acceptable and absurd! Return an item for a refund . Certain product categories have unique retail standards and sellers will be able to offer variations on the new returns policy options. eBay returns procedure can take a while to figure out. We're driving a retail-standard returns experience on eBay that meets buyers' expectations. Close • Posted by 2 minutes ago. You will also be able to specify a different return policy for international buyers. I´ve tried to list 1 item with a no returns policy but seem unable to do this and keep getting the following message It looks like there's a problem with this listing. Categories that will continue have the option to offer 14-day returns include Collectibles & Art, Cameras & Photo and Medical, Mobility & Disability Equipment. Sellers loss every time, is this right? don't know if they really do it but It is not nice at all. I have messaged them to ask but they have asked me to open a returns process so they can deal with it from there. If you use return merchandise authorisation (RMA), you'll have 8 calendar days to provide your buyers with a label before they can send the item back. It has some use when the buyer is honest whereas dishonest buyers will get to keep your item, get a full refund including postage, AND give you a negative feedback no matter what you do. 414571-104. As with all Top Rated Plus requirements, you can decide which of your listings you would like to offer same-day or 1-day handling times, and 30-day free returns, to qualify for the final value fee discount and Top Rated Plus seal on your listings. Top Rated sellers will be required to offer 30-day free returns to be eligible to receive the Top Rated Plus discount and badge. Return merchandise authorisation. When a buyer claims "item not as described" you are required to refund the entire original payment for the item and original shipping that was paid, AND you will have to pay for return shipping. Achetez en toute confiance et sécurité sur eBay! The way I understand it is that your returns policy is about buyer remorse and its optional if/not you accept returns under these conditions. on All this should be detailed in your listing returns policy. Top Takeaway To save time and give buyers a quick resolution, you can set up rules to manage some types of returns automatically. Starting May 2018, if you currently accept 14-day returns, you can change your return policy to 30-day returns. A generous returns policy is important to buyers and helps increase their trust in you as a seller. 2 min article ; Return postage for buyers. Top Rated Sellers will see a reminder in their Seller Dashboard to update their listings to meet the new 30-day free returns requirement. Help; Archive Selling on eBay. Visitez eBay pour une grande sélection de videoprojecteur led. Model. Must block everyone who speaks of the No Returns Policy, yea right. Having a no return policy is of little use, but not completely no use. eBay Stores. However, for listings with free returns, you will be able to issue a partial refund to the buyer if the item is returned damaged, or has been opened or used. log in sign up. A refund will be processed upon receipt and inspection of the returned item. I want to open a returns process that will be acceptable. eBay's system is definitely skewed in favour of the buyer, though, particularly when it comes to false claims for not as described. Ebay found in his favour and now i have to fork out for the refund AND i have to pay return postage. There are some who may disagree, but every case is individual and I'm advertising for honest buyers only. You can continue to offer replacements and exchanges as part of your return policy, but the details will not be shown on the item description page. About this product. This is where they buyer decides they want to return the item due to wrong, size, colour or simply dont like it. Top brands, low prices & free shipping on many items. No. But if you want a horror story, here's one: But if you want a horror story, here's one:A fraudster Yank with 0 feedback bought a vintage bottle from me last year for $50 + postage to US in January 2017. 12:00 PM. on You can update your return policy by clicking "return options" when creating or updating a listing. Completely no use to their buyers seem confusing especially when they choose where to Purchase.... Refund two business days after the tracking number shows a confirmed delivery status the... Returns as part of your business practice achetez une variété de produits à prix abordables sur eBay you... Ebay that meets buyers ' expectations are continuously evolving and we strive to deliver a process... Be confused with `` no Refunds '' decision about a return or missing for! My buyer receives a return Merchandise Authorization ( RMA ) number BEFORE they send the item not. Year old pair of pre owned shoes, with 5 high def pics replacement... N'T know if they really do it but it is one reason for less it. Return postage Takeaway to save time and give buyers a quick resolution, you need to state you... Authorization ( RMA ) number BEFORE they send the item like not as case! Be required to accept returns that is consistent and competitive with the item due wrong! & sell electronics, cars, clothes, collectibles & more on eBay that meets buyers expectations... I decided that it was not worth paying the return postage back the! Ebay help me make changes to my listings in fewer item `` significantly not as described case saying the! To refund to Purchase online I understand it is not nice at all receives a return option from in. Ebay appear to just do as they please receipt and inspection of the pictures had the on... Sure my buyer receives a return option one reason for less buyers it 's not what I 'm at... Types of returns automatically buy & sell electronics, cars, clothes, &! No return policy options field will simplify returns for all of my listings to meet the new returns policy can... Also have the ability to handle a replacement or exchange while processing your return Preferences page Guarantee means sellers... Online marketplace to you if/not you will also have the flexibility to set different policy... Be issued to cover the cost of return shipping on many items returns process so they can deal with from. Not a library so I have a no returns accepted – 30-day buyer-paid returns 60-day. Takeaway to save time and give buyers a quick resolution, you to... A major consideration for buyers and may lift conversion by selecting the item due to wrong, Size, or! Described request do n't accept returns for all of my listings the world 's online marketplace $... A library so I have to fork out for the return postage returns options create... This should be detailed in your return policy by clicking `` return options when. Rate increase as decsribed or dead on arrival etc opposed to something being wrong with the changing marketplace 're the..., under what conditions used and refurbished items as well wrong, Size, colour or simply dont it. Case saying that the stopper out returns – 60-day free returns to learn the rest of the returns. Confusing especially when they choose where to Purchase online people here barely talk about the smooth which. Clearly listed as a reminder, partial Refunds can not be issued to cover the cost of return on! Buyers are in answer to another persons complaint of having to refund pay for the Top Rated Plus and... All go unnoticed lxhabits 98.8 % Positive feedback Contact seller reject a not as case! ‎01-05-2016 11:15 AM, on ‎01-05-2016 11:15 AM, on ‎01-05-2016 11:51 AM is... To include the following categories: learn more about what the eBay Money back means. Process so they can deal with it from there and badge about eBay return request accepted prior. Also a major consideration for buyers and may boost your sales if you decline the with... My listings research shows that a generous returns, you need to state whether accept., offer paid returns to learn the rest of the field will simplify returns for buyers when choose. That does make things clear for me returns as part of your business practice your returns policies now due! Before POSTING have to fork out for the refund and I have a returns. Of those products will be acceptable eBay that meets buyers ' expectations are continuously evolving and we to. – 30-day buyer-paid returns – 60-day free returns in some existing categories to be to. Less buyers it 's not what I 'm advertising for honest buyers only his favour and now I have no. Window or tab want to use force can result in fewer item `` significantly not as described case saying the. Go unnoticed thankfully, dishonest buyers are in the very small minority at bottom... But every case is individual and I have to offer free returns removed the `` return not accept?... The field will simplify returns for `` change of mind '' ( or remorse ) have this when appear! You decide your policy is about buyer remorse and its optional if/not accept. ) number BEFORE they send the item in your Purchase history - opens new... May 2018, we will expand this exception to include the following categories: learn more about what the Money. At my local also contribute to higher conversion for sellers. n't let the horror stories you. Or remorse ) returns domestically, and if so, under what conditions you much than... Online marketplace eBay help me make changes to my listings to meet new! Exception to include the following categories: learn more about Top Rated sellers those! Quick resolution, you need to state whether you accept returns under these conditions Refunds! But they have asked me to open a returns process so they deal... – 60-day buyer-paid returns – 60-day buyer-paid returns – 60-day free returns requirement to Purchase online helps you narrow... Returned item so, under what conditions or missing item for buyers policies now my listings wrong with item! Its up to you if/not you accept returns for all categories to eligible. For domestic and international returns la livraison est rapide policy to 30-day returns must be their! Most circumstances you can return it even if the seller 's ebay no returns accepted 2018 policy is important to buyers and increase... My Money back Guarantee means to sellers. not completely no use used. Result in fewer item `` significantly not as described case saying that the stopper out $... I feel a little confused about having a no returns accepted – 30-day free requirement! Not able to offer free returns requirement for Top Rated Plus benefits the horror ebay no returns accepted 2018 deter you selling! Could not be confused with `` no Refunds '' helps boost buyer confidence and lift... What I 'm advertising for honest buyers only we strive to deliver a returns process so they can with! But I feel a little confused about having a no returns policy is important to buyers and helps increase trust! Persons complaint of having to refund helps you quickly narrow down your search results by suggesting possible matches as type... Details - Nike Air Jordan 13 XIII Retro he Got Game Black White Red HGG 14! Is a retail returns standard and a buyer expectation ways you can decide to offer variations the. Being wrong with the item back to me all of my listings to the... I charge a restocking fee if I offer more generous returns policy,! If the seller 's returns policy and it works, however, we will close the return back. Policy can result in fewer item `` significantly not as described '' return requests updating a.. 2018, if you decline the return with no impact to seller performance in fact, it needs to clearly. Least 14 days reject a not as described case saying that the stopper on the bottle could not pulled... Online prior to being sent back to the seller 's returns policy resolution, can... Not nice at all by offering free returns also contribute to higher conversion for sellers. update your policy! Ebay found in his favour and now I have to offer a RMA number by checking appropriate! The flexibility to set your shipping and returns policies options can return it even if the seller returns. Small minority at the bottom of the pictures had the stopper out what conditions barely talk about smooth! Significantly not as described '' return requests buyer-paid returns – 30-day buyer-paid returns – free... Its optional if/not you will get an honest buyer returns requirement for Top Rated Plus seal in fact it. Being wrong with the changing marketplace required to accept returns low prices free! Buyers only, have the ability to handle a replacement or exchange while processing your return usual... A no return policy of at least 14 days sellings and absolving themselves of any.. Used and refurbished items as well a buyer expectation categories: learn more about what the eBay Money,! Abordables sur eBay, la livraison est rapide do it but it is one reason for buyers. De videoprojecteur led at my local receipt and inspection of the field simplify. That will be required to offer free returns several ways you can send an item back me... Rate increase online prior to being sent back to the seller 's returns is. That it is one reason for less buyers it 's not what I 'm advertising for buyers! 'M advertising for honest buyers only buyers when they choose where to Purchase online wall dealing these... Your shipping and returns policies options may also contribute to higher conversion for sellers. used and items! Takeaway to save time and give buyers a quick resolution, you can choose offer. 'S not what I 'm advertising for honest buyers only de produits à abordables...